Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Guarantee

  • Our group of techs will do their best to answer to your assistance tickets within approximately 1 hour. If, however, the problem you have encountered requires the help of our Admin =Team,= we will forward the ticket to the technician on duty and will write a comment to let you know.

  • Top quality support service
  • Professional Customer Help And Support Service

  • We provide you with round the clock client help and support via a turbo–fast ticketing program integrated into your Control Panel. You can easily email us at any time about any of the apps that come pre–installed on your virtual server, such as the desired Linux distribution, the server administration panel and our in–house made Web Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Control Panel that is available free–of–charge with your VPS includes an integrated articles base. You’ll find an assortment of comprehensive how–to tutorials and a collection of step by step video courses that illustrate all the fundamental website managing responsibilities. You can gain access to them by simply clicking the Help or Video buttons in the right corner of each Control Panel section.