1 hour ticket response
Our team of technicians is committed to offering fast answers to each of your queries. We will review your client support ticket as soon as it’s been received and will reply with a solution to your problem within maximum 1 hour after the ticket submission. As a matter of fact, our average response time is twenty minutes.
A Premium–Quality Customer Service
Each member of our customer care team has several years of experience in the shared web hosting plans niche and almost all of them have been with us for at least 5 years. They all are ready to respond to all your questions in the most competent manner possible.
An Easy–to–Browse Help Center
In the Web Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick tips on how to use our services. You can find the answers to your questions in the F.A.Q. database, see more details in the web hosting account management articles or check the how–to video tutorials.