Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all of our shared web hosting plans packages, meaning each help inquiry you email is going to be replied to in only an hour max. Our support team members are educated to quickly take care of any case and to present you with on time advice on any situation that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is supplied by a group of professional consultants who definitely are able to answer your questions as quickly as possible. You can easily contact the tech support team staff by starting a customer assistance ticket from your Web Control Panel or by sending us an e–mail message. On business days, you may as well contact us on the phone or use the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a huge information base into the Control Panel to assist you to receive helpful step by step recommendations at any time. Each area of the Control Panel has its own contextual guide area presenting a group of how–to posts. We have also made instructional videos to supply you with a superior idea of how to conduct any given task.