Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Control Panel you can find an exhaustive Help Center section offering tons of instructional articles and frequently asked questions. They are answered by our support team of skillful technicians. Simply type in your question and our smart software will offer you the most appropriate answer.

  • Top quality support service
  • Video Tutorials

  • For those who want to find out how to remedy a frequently experienced problem by watching a tutorial video clip, we have added a collection of video tutorials to our Web Control Panel. All the how–to videos are concise and simple to follow. They offer visual demonstrations of various website administration techniques.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 tech support service with a one–hour response time guarantee. Our team of experienced techs will be at your disposal to reply to all the inquiries that you might have. During off–peak hours, a reply will be provided in even less than 20 minutes.