Live Chat Support in Shared Web Hosting
As we acknowledge the fact that many issues can be resolved if you chat with a live person, we supply a live chat service for all our potential and current customers. The chat is online every day and our support representatives can assist you with a variety of questions and issues. If you aren't our customer yet, you'll be able to find out more about our shared web hosting packages and the website hosting platform in general to be certain that your sites will work effectively on our servers. In case you already have an account and you've got some questions or you experience any kind of problems with any of our services, you'll be able to join us on our live chat and we will provide the necessary information or assist you to troubleshoot the issue. You will have to open a support ticket for certain troubles that need more time or the help of a system administrator, but for a lot of standard issues you'll get help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is accessible to all of our prospective and current clients. If you're searching for a new web hosting account, you are able to chat in real time to one of our agents and receive more information about our semi-dedicated hosting plans so that you can pick the perfect package for your web sites. In case you already own an account with us, we'll assist you in a timely manner with general, billing and first-level technicalissues. Although in some cases you will need to open a support ticket since there are situations that can't be resolved on the live chat, we will help you with numerous common jobs, like installing an e-mail account in an e-mail client or forwarding one domain name to another. In this way, you'll take advantage of prompt support and you will save many hours.