If you’ve never opened a hosting account or you’ve changed companies and the new one employs an account management interface that you haven’t seen so far, you may get perplexed about how to accomplish a particular task in your account or on your desktop PC. This is why, a lot of hosting companies have compiled a knowledge base, which presents the most frequent enquiries and challenges pertaining to the particular platform they use, rather than including only some general details. Such a knowledge base will enable you to find the required information swiftly and easily, so you will not have to dedicate plenty of time and effort to issues that may require something as simple as pushing a button or selecting a tickbox. In this way, not only can you get stuff done, but you can also acquaint yourself with many new and important things, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

If you have purchased your very first shared web hosting plan through our company or have migrated your website over to us, you will become accustomed to our services and our in-house created Hepsia hosting Control Panel in no time due to the fact that we have prepared an in-depth knowledge base where you can find all the info that you will ever need – both general info regarding the web hosting service as a whole and more concrete info about the different features that you can use and the issues that you may face. The articles themselves are located in 2 places. The whole article archive is accessible through the Control Panel’s Help section. You can access relevant articles about the different functions in every Control Panel section too. You can discover how to do basically everything, from enabling an .htaccess file to managing a mailing list, and all the articles feature in-depth guides, so you’ll never become disorientated because of an unclear text. Surely, in case you run into a more specific problem and you’re unable to find a solution in our knowledge base, you can get in touch with our client care team representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will permit you to access the thorough online documentation that we have prepared for you. The articles themselves contain general information on our hosting services, informative manuals about the different features that you can make use of, plus troubleshooting guidelines that can help you solve common problems that you could chance upon. The topics that we have included cover just about everything, from easy things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right-hand side of the page that you are on, while the whole article archive can be accessed through the all-inclusive Help section.